Privacy Policy
Hotel Windsor Cologne
1. Privacy at a Glance
General Information
The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below.
Data Collection on our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details in the legal notice.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us (e.g., by filling out a contact form or via email).
Other data is collected automatically or with your consent when you visit the website via our IT systems. This includes, in particular, technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access our website.
What do we use your data for?
Some of the data is collected to ensure the website functions properly. Other data may be used to analyze user behavior, provided that the appropriate consent has been obtained.
What rights do you have regarding your data?
You have the following rights regarding your personal data at any time.
2. General Information and Mandatory Disclosures
Privacy Policy
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
The entity responsible for data processing on this website is:
Hotel Windsor
Von-Werth-Straße 36–38
50670 Cologne
Germany
Phone: 0221 – 99 37 86 0
Email: info@hotel-windsor-koeln.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Withdrawal of Your Consent
Many data processing activities are only possible with your explicit consent. You may withdraw any consent you have already provided at any time, effective for the future. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The specific legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your personal data in question unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection under Article 21(1) of the GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place where the alleged violation occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract in a commonly used, machine-readable format, or to request that such data be transferred to a third party. If you request the direct transfer of the data to another controller or third party, this will only take place to the extent that it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by the fact that the address bar in your browser changes from “http://” to “https://”. When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Access, restriction, erasure and rectification
In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data corrected, restricted or erased. You may contact us at any time at the address given in the legal notice regarding this matter and any other questions relating to personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
- If we no longer require your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
- If you have restricted the processing of your personal data, such data may – apart from storage – only be processed with your consent, or for the purpose of establishing, exercising or defending legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.
3. Hosting
This website is hosted by an external service provider:
inch-media GmbH
Braunsberger Feld 12
51429 Bergisch Gladbach
www.inch-media.de
The personal data collected on this website is processed on the host’s servers. This may include, in particular, IP addresses as well as metadata and communication data.
Processing is carried out on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the secure, fast, and efficient provision of our website.
A data processing agreement (DPA) has been concluded with the hosting provider.
4. Data Collection on our Website
Cookies
Our website uses cookies. Cookies are small text files that are stored on your device and do not cause any harm.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.
Some cookies are technically necessary and are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services.
Other cookies (e.g., for analytics or marketing purposes) are set exclusively on the basis of your consent in accordance with Article 6(1)(a) of the GDPR.
Cookie Consent Tool
This website uses a cookie consent tool to obtain and document your consent for the storage of certain cookies.
When you visit the website, a cookie is stored that records the consents you have given or any revocations thereof. This processing is carried out to fulfill legal obligations in accordance with Article 6(1)(c) of the GDPR.
Server Log Files
The provider of this website automatically collects and stores information in so-called server log files that your browser transmits automatically. These include, in particular:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with other data sources.
Contacting us via Email, Phone, or Fax
If you contact us via email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in the effective processing of inquiries directed to us.
The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
5. Social Media - Plugins and Tools
Facebook Plugins (Like & Share Buttons)
Our website incorporates plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/?locale=de_DE.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site using your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please refer to Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
The use of Facebook plugins is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in achieving the widest possible visibility on social media.
YouTube
This website embeds videos from the YouTube platform. The provider is Google Ireland Limited.
When you visit a page with an embedded YouTube video, a connection to YouTube’s servers may be established. In doing so, personal data (in particular your IP address) may be transmitted to YouTube’s servers.
The use of YouTube is based solely on your consent in accordance with Article 6(1)(a) of the GDPR.
Google Web Fonts
This site uses so-called web fonts provided by Google to ensure consistent font display. When you visit a page, your browser loads the necessary web fonts into its cache to display text and fonts correctly.
To do this, the browser you are using must connect to Google’s servers. As a result, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.
If your browser does not support Web Fonts, a standard font from your computer will be used.
For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and see Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
Google Maps
This website uses the Google Maps mapping service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the United States and stored there. The provider of this website has no influence over this data transmission.
The use of Google Maps is in the interest of presenting our online offerings in an appealing manner and making it easy to find the locations listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.
For more information on the handling of user data, please refer to Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
Reservations and Bookings
Hotelpartner Deutschland GmbH, Hamburg, Germany, HRB 141405
We have entered into a data processing agreement with this partner in accordance with Article 28 of the General Data Protection Regulation.
Danova Accessibility Tool
This website uses the Danova accessibility tool. Danova is designed to improve the website’s accessibility and make it easier for people with disabilities to use.
To this end, a script is loaded that enables technical adjustments to the website’s display and usability. In doing so, technically necessary data such as the IP address, as well as information about the browser and device used, may be processed. Processing is carried out exclusively for the purpose of providing accessibility features.
The use of danova is in the interest of ensuring an accessible and user-friendly website design.
The legal basis for the processing is Article 6(1)(c) of the GDPR (compliance with legal obligations regarding accessibility) and Article 6(1)(f) of the GDPR (legitimate interest in an accessible website).
For more information on data processing by danova, please refer to the provider’s privacy policy: https://www.danova.de/datenschutz/